PRIVACY POLICY – RAFIXTRANS

Last updated: 15 October 2026

1. Introduction

RafixTrans respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us or use our courier and transport services.

RafixTrans is based in Navan, County Meath, Ireland, and provides transport services throughout Ireland.

2. Contact Details

Business name: RafixTrans
Location: Navan, County Meath, Ireland
Phone: 089 615 6883
Email: rafixtrans81@gmail.com
Website: https://synexmy.com/

For privacy-related questions or requests, please contact us by email.

3. What Personal Data We Collect

Depending on how you interact with us, we may collect the following information:

Name and contact details, such as your email address and telephone number.
Collection and delivery addresses.
Information about parcels, goods or items to be transported.
Booking details, delivery instructions and customer communications.
Payment and invoicing information, where necessary.
Technical information about website usage, where collected by the website or its tools.

Please do not send unnecessary sensitive personal information when requesting a quote.

4. How We Use Your Information

We may use your personal data to:

Respond to enquiries and provide quotations.
Arrange collections and deliveries.
Provide courier and transport services.
Communicate with customers about bookings and delays.
Process payments and prepare invoices.
Meet applicable legal, accounting and tax obligations.
Handle complaints and resolve disputes.
Protect our business and prevent misuse of our services.
Maintain and improve our website, where applicable.

We will not use personal data for purposes that are incompatible with the reasons it was collected, unless permitted by law.

5. Legal Basis for Processing

Where required under the General Data Protection Regulation (GDPR), we process personal data on one or more of the following legal bases:

Contract: to provide a service or take steps requested before entering into a contract.
Legal obligation: to comply with applicable legal requirements.
Legitimate interests: to manage our business, respond to enquiries and protect our services, where these interests do not override your rights.
Consent: where consent is required, for example for certain optional cookies or marketing activities.

Where processing is based on consent, you may withdraw your consent at any time. This does not affect the lawfulness of processing carried out before withdrawal.

6. Sharing Your Personal Data

We may share relevant personal data with third parties where necessary, including:

Delivery partners or subcontractors involved in fulfilling a booking.
Payment providers, accountants and professional advisers.
Website hosting and technical service providers.
Insurance providers, where relevant to a claim or service.
Public authorities where disclosure is legally required.

We do not sell personal data to third parties.

Where service providers process personal data on our behalf, appropriate arrangements should be in place to protect that information.

7. How Long We Keep Your Data

We retain personal data only for as long as necessary for the purposes described in this policy, taking account of applicable legal, accounting and tax retention requirements.

Enquiry and booking information may be retained to manage services, address complaints and establish or defend legal claims.

When personal data is no longer required, it will be securely deleted or anonymised where appropriate.

8. Data Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, alteration or disclosure.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

9. Your Data Protection Rights

Subject to applicable law, you may have the right to:

Request access to your personal data.
Request correction of inaccurate information.
Request erasure of your personal data.
Request restriction of processing.
Object to certain processing.
Request data portability in applicable circumstances.
Withdraw consent where processing relies on consent.
Lodge a complaint with the relevant data protection authority.

To exercise your rights, contact us at rafixtrans81@gmail.com.

We may need to verify your identity before responding to a request.

In Ireland, you can contact the Data Protection Commission through its official website: https://www.dataprotection.ie/

10. Cookies and Website Analytics

Our website may use essential cookies and, depending on the tools installed, analytics or other cookies.

Non-essential cookies that require consent will only be used in accordance with applicable law and the website’s cookie settings.

You can manage available cookie preferences through the website’s cookie banner or settings, where provided.

For more information, please check the cookie settings on our website.

11. External Websites

Our website may contain links to external websites, including social media platforms.

We are not responsible for the privacy practices of third-party websites. Please review their privacy policies when visiting them.

12. International Data Transfers

If personal data is transferred outside the European Economic Area, we will take the steps required by applicable data protection law to ensure that an appropriate level of protection is provided.

13. Children’s Privacy

Our services and website are not intended to collect personal information directly from children without an appropriate lawful basis and safeguards.

If you believe that a child has provided personal information inappropriately, please contact us.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website or legal obligations.

The latest version will be published on this page with the updated date.

15. Contact Us

If you have any questions about this Privacy Policy or how RafixTrans handles personal data, please contact:

RafixTrans
Navan, County Meath, Ireland

Email: rafixtrans81@gmail.com
Phone: 089 615 6883
Website: https://synexmy.com/